Customized, professional and
backed by experience

 
At M3, we listen to our clients. We understand their business needs and the constant changes in their respective industries. In fact, the professionals of M3 are steeped in the industry – well-versed with hands-on experience in the latest trends, technologies, regulations and other factors that influence our clients’ business and success in the marketplace.

At M3 we are positioned to be your in-house cable and broadband experts, working closely with your team to help you satisfy your customers. Ask us about our broad suite of services for residential and commercial operators, including:
 

Project Management and
Business Optimization


Billing System Audits
 
Customer Experience Optimization
 
Digital Transition
 
New Product Launches
 
Process Optimization
 
Revenue Share Audits
 
Revenue Share Optimization
 
Strategic Planning
 
Cross Vertical Billing Cleanup
     

Sales


Easement Negotiations
 
New and Renewal
 
Win Backs
     

Call Center and
Verification Services


Address Validation
 
American Based Bilingual Call Center
(Inbound & Outbound)
 
Billing Cleanup
 
Bulk Call Support
 
Contract Review
 
Customer Relation Surveys
 
Order Entry Support
 
Rate Adjustment Notifications
 
Regulatory Requirement Notifications
     

Data Services


Contract Repository
 
CRM System
(Creation & Updating)
 
Data Analytics and Insight
 
Digital Imaging
 
Scanning
 
Salesforce Cleanup